Home > For customers with disabilities
We ask that visitors using wheelchairs please ask our staff for assistance as needed. Ramps are installed within Saga and Kameoka Torokko Stations, but a staff member will use a portable ramp to help you onto the train. There are also elevators at Kameoka torokko station.
Slope
Sagano Scenic Railway
Slopes (ramps) are available at our stations for improved mobility.
Wheelchair Ramps
Portable ramps are kept at stations so that visitors using wheelchairs can quickly and easily board and exit the trains.
Braille Blocks
Braille blocks are installed on the platform. Braille signage can also be found throughout the stations.
Accessible toilet
We also have an accessible toilet with features to make visits more comfortable for the elderly, visitors with disabilities, and expecting mothers.
At Arashiyama torokko station, there is a 60-step staircase connecting the station and platform. Should you need a ramp for assistance, please use Saga torokko station instead.
Guide dogs, seeing eye dogs, and hearing dogs, as defined by the Act on Assistance Dogs for Physically Disabled Persons, may accompany passengers free of charge. (Such dogs must be labeled as such according to law.)
