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Ticketing

About online purchase method

○Step1:Select the date, destination and number of passengers
First, select the date of use. Next, choose the train destination.
*Choose from the [from Saga Arashiyama to Kameoka] or [from Kameoka to Saga Arashiyama].
Select the number of passengers. Up to 8 seats in total can be selected per booking.
Press the "Next" button to continue to the next step.
○Step2:Select the boarding and the final station, train car and seats
After you have selected the boarding station and the final station, select the train car you wish to board from the displayed selection.
Once you select a specific train car, a seat map will be displayed. Select the seats you wish to reserve.
*It is not possible to select group seats.
After you have selected the seats for all passengers in your booking, press "Next". Verify that the information displayed is correct and press "Next" again to continue.
○Step3:New account registration
First time users are required to register an account. Please log in if you already have an account.
Registration is possible either via email or social media accounts.
○Step4:Verify the booking details and proceed with the payment
Please verify the reservation details including the final price.
The name of the registered account holder will be used for the booking, if you wish to change it please type it into the relevant fields.
Please read through the Confirm Before Payment list and if there are no discrepancies click the check box to consent to the above before pressing the "Confirm Payment" button.
Fill in the credit card information and click the "Purchase" button to complete the reservation.
*Reservation information will be sent to the registered email address.

How to use the online tickets

○Step1:Display the tickets on your "My Page"
Log in via the URL link above. Navigate to your "My Page" for an overview of your reservations.
Press the "See Details" to display the reservation details and continue by pressing "Use E-ticket".
○Step2:Select the tickets and display the QR code
After selecting the tickets you wish to use, a QR code will be displayed. Show the QR code to the train conductor and proceed to your reserved seat.

Day-of Tickets

Individual Customers
The ticket offices at each Torokko station will sell day-of tickets on a first-come, first-served basis.
Day-of Ticket On-Sale Times

Saga Torokko Station:approx. 8:35 a.m.
Arashiyama Torokko Station:approx. 8:50 a.m.
Kameoka Torokko Station:approx. 9:10 a.m.

A small number of standing tickets will be made available for purchase once reserved tickets sell out.

Fares

Individual Customers

Regular (one-way) fares are all the same price, regardless of distance traveled.

 
Adult
Child
 Standard
¥880
¥440
Age-based classification

Classification

Age

Fare

Adults

12 and older

Adult fare

Children

6 and older,
under 12

Child fare

Toddlers

1 and older,
under 6

When riding unsupervised

Child fare

When riding as part of a group or when accompanied by a group passenger

Child fare

When accompanied by a passenger 6 years old or older (adult or child) Does not apply to group passengers
* Per passenger 6 years old or older

For one passenger

Free

For two or more passengers

Child fare required for second and subsequent passengers

Babies

Under 1

Free

*Babies and toddlers requiring their own seat will need a Child ticket.

Same-day ticket changes/refunds

Available only to customers who purchase at the Torokko station counter on the day. Changes: Only once before departure of the designated boarding time (apply at the trolley station counter)
Refund: A fee of 220 yen per person is required until the scheduled departure time. If you miss your flight or get off midway, your flight will be invalidated.
*Seat changes for tickets purchased in advance online are possible up to one day before the boarding date. However, this is limited to three times.
Also, refunds are free of charge up to one day before the boarding date. Changes or refunds cannot be made on the day of boarding.