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Ticketing

How to Purchase
All seats on the Sagano Romantic train are reserved, non-smoking seats.
Tickets become invalid if you get off before the final stop.
"The Rich" (car No. 5) tickets are only available as a same-day ticket.Visitors wanting to ride on "The Rich" car should purchase their tickets the same day they wish to ride. They may also purchase a standard ticket in advance, then visit the ticket office at any Torokko Station on the day of their ride to exchange it for a "The Rich" ticket.(However, please understand that due to demand on any given day, we may not be able to exchange your ticket.)
  A. Advance Ticket Sales
Advance ticket availability
Click here for seat availability
Individual Customers
Tickets can be bought from Midori-no-Madoguchi counters at major JR West stations, or at major domestic travel agencies, beginning at 10 a.m. on the day 1 month prior to your ride date.
You can also purchase tickets at the following locations:
Central Japan Travel Center, Chubu Centrair International Airport
Kansai Tourist Information Center, Daimaru Shinsaibashi
Kansai Tourist Information Center, Kyoto
Online Reservations
Submit reservations or purchase tickets through JR-WEST ONLINE TRAIN RESERVATION, JR-West’s online reservation service. Click here to reserve or purchase tickets
  B. Day-of Tickets
Day-of tickets seat availability
Click here for seat availability
Individual Customers
The ticket offices at each Torokko station will sell day-of tickets on a first-come, first-served basis.
Day-of Ticket On-Sale Times

Saga torokko station:8:35 a.m.
Arashiyama torokko station:approx. 8:40 a.m.
Kameoka torokko station:approx. 8:50 a.m.

A small number of standing tickets will be made available for purchase once reserved tickets sell out.
"The Rich" (open-air) car tickets are only available through day-of sales.Visitors holding advance-sale tickets can exchange them for "The Rich" tickets at Torokko station ticket offices.Based on the day's ticket availability, we may not be able to meet all individual requests.Thank you for your understanding.
Fares
Individual Customers

Regular (one-way) fares are all the same price, regardless of distance traveled.

 
Adult
Child
 Standard
¥620
¥310
Age-based classification

Classification

Age

Fare

Adults

12 and older

Adult fare

Children

6 and older,
under 12

Child fare

Toddlers

1 and older,
under 6

When riding unsupervised

Child fare

When riding as part of a group or when accompanied by a group passenger

Child fare

When accompanied by a passenger 6 years old or older (adult or child) Does not apply to group passengers
* Per passenger 6 years old or older

For one passenger

Free

For two or more passengers

Child fare required for second and subsequent passengers

Babies

Under 1

Free

*Babies and toddlers requiring their own seat will need a Child ticket.

Ticket Exchanges & Returns

Refunds and exchanges (for a different departure time or date) must be made before the departure time listed on your ticket.

 
Ticket office
Torokko Station Ticket office
 Refunds
 Exchanges
Only for same-day tickets ○

A ¥220 fee will be deducted from all ticket refunds.
Please note that you will not be able to board at further stations if you miss your departure or get off before the final stop.